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Home » Taxes » Best Tax Software » Tax Software Companies » FileYourTaxes.com Review 2022: Still Pricey And Difficult To Use

FileYourTaxes.com Review 2022: Still Pricey And Difficult To Use

Updated: January 19, 2022 By Robert Farrington

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FileYourTaxes.com is a tax filing software that’s designed to prevent all sorts of human errors. It has amazing calculators and built-in error detection.

The problem? The software is so cluttered, jargon-laden, and confusing that it makes filing difficult. The software has good bones, but it's not one that we recommend in 2022.

Below, we detail the areas of disappointment. See how it compares to tax software on our list of the best tax software.


FileYourTaxes.com logo

Quick Summary

  • Clunky and outdated user interface
  • Limited support options
  • More expensive than average tax software
GET STARTED

FileYourTaxes.com Details

Product Name

FileYourTaxes.com

Federal Price

Starts at $40

State Price

$35 per state

Preparation Type

Self-Prepared

Promotions

None

Table of Contents
FileYourTaxes.com - Is It Free?
What’s New In 2022?
Does FileYourTaxes.com Make Filing Easy In 2022?
FileYourTaxes.com Notable Features
FileYourTaxes.com Notable Drawbacks
FileYourTaxes.com Plans And Pricing
How Does FileYourTaxes.com Compare?
How Do I Contact FileYourTaxes.com Support?
Is It Safe And Secure?
Is It Worth It?
FileYourTaxes.com FAQs
FileYourTaxes.com Features

FileYourTaxes.com - Is It Free?

FileYourTaxes.com allows you to “e-file” for free, but charges filers for the construction of the return. That means it’s not really free. The company charges for both state and federal filing.

Check out our list of the best free tax software if you're looking for a free alternative.

What’s New In 2022?

FileYourTaxes revamped the user experience in 2022, making it dramatically simpler than in previous years. That’s not to say the software is easy to use. It’s still cluttered and full of tax jargon. But it performs much better than in previous years.

The software also has improved error messaging. If a user makes a mistake, the software uses a pink box with red text to highlight the error and explain what needs to change.

Finally, FileYourTaxes streamlined its pricing structure. It has two plans, and filers pay based on the complexity of their returns.

Does FileYourTaxes.com Make Filing Easy In 2022?

FileYourTaxes has a robust backend that includes useful calculators, and robust error checking. It throws useful errors to users entering their information. Unfortunately, this functionality alone doesn’t make tax filing easy.

FileYourTaxes has jumbled poorly-designed screens. Users have to answer questions that the software should determine on its own. Plus, the company has too much text on every single screen which leads to filing fatigue.

Screenshot of FileYourTaxes.com's supported states

What is happening with the spacing? And why isn’t this information determined by the income entered?

FileYourTaxes.com Notable Features

FileYourTaxes.com is quite different from most other tax programs we tested this year. Most of the differences are detractors, but the software has a few shining moments.

Excellent Error Messages

Any time a user receives an error message, the message explains why there is an error and what corrective action the user should take. This can be helpful when users need to check a box, or otherwise, add a small detail that they may otherwise forget.

Helpful Intra-Section Summaries

Many companies don’t provide in-section summaries to help users assess whether they’ve completed the section properly. FileYourTaxes.com has tons of these useful summary sections that show users the effects of everything they’ve done.

Screenshot of one of FileYourTaxes.com's section summaries

Useful summary for net income from a rental property.

FileYourTaxes.com Notable Drawbacks

Most of the FileYourTaxes.com drawbacks relate to the user experience. Filers may be able to use it effectively but will have a terrible time while completing taxes.

Poorly Designed Interface

The FileYourTaxes user interface looks like a website from the early 2000s. The text and boxes are often crammed onto the screen with poor alignment. This may seem like a small issue, but it can cause lots of mistakes when users can’t see the information their entering.

No Option To Import Information

Users can’t import tax forms like W-2 or 1099 forms. Given the price of FileYourTaxes.com, users should expect to snap pictures and have the software enter information on their behalf. However, FileYourTaxes doesn’t have this option, so users have to manually transcribe information from their tax forms to the software.

Too Much Text

A primary issue with FileYourTaxes is the amount of text on each page. Filers need to read long question after long question and scroll endlessly to complete each screen. The sheer volume of text on each screen cause filing to take much longer than necessary.

FileYourTaxes.com Plans And Pricing

FileYourTaxes.com breaks pricing into two major buckets. The basic tier covers most people except those who are self-employed. The Complex tier covers self-employed people and business owners.

Plan

Basic

Complex

Best For

Anyone who isn't self-employed

Self-employed people

Federal Price

$40

$60

State Price

$35 per state

$35 per state

Total Cost

$75

$95

START HERE
START HERE

FileYourTaxes.com doesn’t offer many extras. You can use the site to file extensions or amended returns, but other major software services offer similar options (and are easier to use).

How Does FileYourTaxes.com Compare?

FileYourTaxes.com is priced at the high end of the market, but bargain competitors like Cash App Taxes and TaxHawk offer a better user experience. We also compared FileYourTaxes.com to H&R Block which is premium software that makes filing easy for almost all users. 

Header
FileYourTaxes.com logo
Cash App Taxes logo
TaxHawk 2020 Logo

Rating

Stimulus Credit

Basic

Free

Free

Free+

Unemployment Income (1099-G)

Basic

Free

Free

Free+

Student Loan Interest

Basic

Free

Free

Free+

Import Last Year's Taxes

Not Supported

Free

Free

Free+

Snap a Picture of W-2

Not Supported

Not Supported

Not Supported

Free+

Multiple States

Basic

Not Supported

$14.99 Per State

Free+

Multiple W2s

Basic

Free

Free

Free+

Earned Income Tax Credit

Basic

Free

Free

Free+

Child Tax Credit

Basic

Free

Free

Free+

HSAs

Basic

Free

Free

Deluxe+

Retirement Contributions

Basic

Free

Free

Deluxe+

Retirement Income (SS, Pension, etc.)

Basic

Free

Free

Free+

Interest Income

Basic

Free

Free

Free+

Itemize

Basic

Free

Free

Free+

Dividend Income

Basic

Free

Free

Premium+

Capital Gains

$25

Free

Free

Premium+

Rental Income

$25

Free

Free

Premium+

Self-Employment Income

Complex

Free

Free

Deluxe+

Small Business Owner (Over $5k In Expenses)

Complex

Free

Free

Self-Employed

Audit Support

Not Available

Free

Deluxe

Worry Free Audit Support Add-On ($19.99)

Advice From
Tax Pros

Not Available

Not Available

Pro Support

Online Assist Add-On (starts at $39.99)

First Tier Cost

Basic

$40 Fed &
$35/State

Free

$0 Fed & 
$0 State

Free

$0 Fed & 
$14.99/State

Free

$0 Fed & 
$0 State

Second Tier Cost

Complex

$60 Fed &
$35/State

N/A

Deluxe

$6.99 Fed & 
$14.99/State

Deluxe

$29.99 Fed & 
$36.99/State

Third Tier Cost

N/A

N/A

Pro Support

$24.99 Fed & 
$14.99/State

Premium

$49.99 Fed & 
$36.99/State

Fourth Tier Cost

N/A

N/A

N/A

Self-Employed

$84.99 Fed & 
$36.99/State

Cell
START NOW
READ THE REVIEW
READ THE REVIEW
READ THE REVIEW

How Do I Contact FileYourTaxes.com Support?

Customer support is not one of FileYourTaxes.com's strengths. Unlike what you'll find with many of its competitors, there no options to receive advice from tax pros or even audit assistance.

Basic customer is available by phone at 805-256-1788 and via secure messaging. Operating hours for the phone support team is Monday - Friday, 9:00 AM - 4:30 PM (PT). The company says that its typical response time for written inquiries is 24-48 hours.

If you'd prefer to try to find questions on your own, you can check out the FYT Wiki. FileYourTaxes.com doesn't have a Truspilot profile but is rated A with the Better Business Bureau (BBB).

Is It Safe And Secure?

FileYourTaxes uses multi-factor authentication and boasts multiple independent security credentials. It uses encryption to keep user information safe and secure.

However, FileYourTaxes isn’t completely above-board with its user information. After completing a basic information section (that includes a required user agreement), FileYourTaxes asks for consent to sell your information to two specific lenders.

Of course, users have the option to decline, but the decline button is a small check box whereas the consent button is large and blue. This seems like a shady business practice.

Screenshot of FileYourTaxes.com's consent to use tax return form

Slipping in a long boring form that agrees to give your information to lenders

Is It Worth It?

FileYourTaxes.com offers great calculators and useful summaries in 2022, but the strengths of the software aren’t enough to recommend it. It's far too expensive for what you get it and users seeking premium software can find better alternatives. Rather than using FileYourTaxes.com, filers should check out the best tax software for their situation.

FileYourTaxes.com FAQs

Let's answer a few of the most common questions that people ask about tax software sites like FileYourTaxes.com:

Can FileYourTaxes help me file my crypto investments?

FileYourTaxes supports crypto trading, but filers have to manually enter each transaction on the Capital Gains and Losses Listing Page. The page is long and complex and filers can only enter one transaction per page. Rather than enduring the cumbersome task of manually entering information, crypto traders may want to use software like TurboTax Premier and upload IRS form 8949 from TaxBit.com.

Can I request my stimulus check through FileYourTaxes?

Tax filers who didn’t receive their third stimulus check may be eligible for the Rebate Recovery Credit. FileYourTaxes determines a filer’s eligibility based on their income and other factors. If a filer qualifies for the credit, FileYourTaxes adds the credit to the return. The balance of the stimulus check will be added to an annual refund check (or subtracted from taxes due).

I didn’t receive the full amount of Advance Child Tax Credit Payments. Can FileYourTaxes help me get the rest?

Yes, FileYourTaxes.com requests information about your dependents and about any advanced payments that you received. Parents who didn’t receive the appropriate amount can use FileYourTaxes to calculate and claim the full Child Tax Credit. The unpaid amounts will be added to the parent’s refund.

Can FileYourTaxes.com help me with state filing in multiple states?

Yes, FileYourTaxes supports multi-state filing. Users have to select all the states that require returns, and FileYourTaxes charges $35 per state return.

Does FileYourTaxes offer refund advance loans?

No, FileYourTaxes.com doesn’t directly offer refund advance loans.

FileYourTaxes.com Features

Federal Cost

Starts at $40

State Cost

$35 per state

Pay With Tax Refund

Yes, $29.95 extra cost

Audit Support

Not available

Support From Tax Pros

Not available

Full Service Tax Filing

Not available

Printable Tax Return

Yes (but for only up to 6 months after filing)

Import Tax Return From Other Providers

No

Import Prior-Year Return For Returning Customers

No

Import W-2 With A Picture

No

Stock Brokerage Integrations

None

Crypto Exchange Integrations

None

Self-Employment Income

Yes, Complex tier

Itemize Deductions

Yes, Basic tier

Deduct Charitable Donations

Yes, Basic tier

Refund Anticipation Loans

Not offered

Customer Service Options

Phone and secure messaging

Customer Service Phone Number

805-256-1788

Web/Desktop Software

Yes

Mobile Apps

No

Promotions

None

FileYourTaxes.com Review
  • Navigation
  • Ease of Use
  • Features and Options
  • Customer Service
  • Plans and Pricing
Overall
2.5

Summary

Wile FileYourTaxes.com has capable tools, its user interface is poorly designed and its plans are priced at the high of the market.

Pros

  • Plenty of intra-section summaries
  • Robust calculators
  • Helpful error messaging that contains corrective actions

Cons

  • Request to sell information added in the “Basic information” section
  • Too much text on every screen
  • No option to import tax forms
  • Try FileYourTaxes.com
Robert Farrington
Robert Farrington

Robert Farrington is America’s Millennial Money Expert® and America’s Student Loan Debt Expert™, and the founder of The College Investor, a personal finance site dedicated to helping millennials escape student loan debt to start investing and building wealth for the future. You can learn more about him on the About Page, or on his personal site RobertFarrington.com.

He regularly writes about investing, student loan debt, and general personal finance topics geared towards anyone wanting to earn more, get out of debt, and start building wealth for the future.

He has been quoted in major publications including the New York Times, Washington Post, Fox, ABC, NBC, and more. He is also a regular contributor to Forbes.

FileYourTaxes.com Review 2022: Still Pricey And Difficult To Use
Editorial Disclaimer: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, or other advertiser and have not been reviewed, approved or otherwise endorsed by any of these entities.
Comment Policy: We invite readers to respond with questions or comments. Comments may be held for moderation and are subject to approval. Comments are solely the opinions of their authors'. The responses in the comments below are not provided or commissioned by any advertiser. Responses have not been reviewed, approved or otherwise endorsed by any company. It is not anyone's responsibility to ensure all posts and/or questions are answered.
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