In 2023, TaxHawk still offers free federal filing for all users and low-cost state filing. If you don’t qualify for free tiers with other tax software companies, you may find TaxHawk offers better prices. The full price for TaxHawk is still cheaper than the “free versions” elsewhere that charge state filing.
However, the company doesn’t offer W-2 or 1099 imports, which is a major drawback. Depending on the complexity of your taxes, no option to import tax form PDFs for spreadsheets with investment data could be a deal breaker.
In this TaxHawk review, we examine the ins and outs of TaxHawk's software and break down when it makes sense for bargain hunters to use TaxHawk and when to look elsewhere. If you’re shopping around, check out how TaxHawk ranks on our list of the best tax software.
- Easy navigation and inputs
- Pro Support tier includes live support from tax experts
- Can't import tax forms
Starts at $0
$14.99 per state
TaxHawk Walk-through Video
TaxHawk - Is It Really Free?
With $0 and the word “Free” on the front page, you may expect TaxHawk to be available for free. Well, sort of. TaxHawk offers free federal tax filing but state tax returns cost $14.99 per state. In either case, you may pay more if you pick any optional upgrades.
While TaxHawk isn’t 100% free for most, it’s still an excellent value. In 2023, it's a top software for value seekers that don't qualify for free filing elsewhere. Small business owners and side hustlers might find a much lower price for the same final tax results you would get with any tax software. It’s fairly easy to use, and the optional upgrades are very well priced.
What's New In 2023?
TaxHawk was updated in 2023 for changes in the tax code, notably new tax brackets and limits for various deductions and credits. The filing experience is moderately improved from last year, a continuation of improvements from 2022.
Prices are a little higher this year, but the Deluxe Support option for $7.99 and Pro Support for $29.99 remain competitively priced and much less than you would pay for similar products from industry leaders TurboTax and H&R Block.
Deluxe Support includes unlimited amendments to your tax return and live chat support. Pro Support includes phone or chat support with a licensed tax professional who can offer personalized tax advice.
TaxHawk consistently lands on our list of the Best Tax Software thanks to its overall good user experience and extremely low pricing for a quality tax product. Even with all of the add-ins, it is unlikely that filers would pay more than $53 ($29.99 Pro Support + $14.99 State Tax + $7.99 Deluxe Edition). That’s a good price for tax software and phone support from a tax pro.
In 2023, TaxHawk was named the best tax software for professional support. See all the best tax software options here.
Does TaxHawk Online Make Tax Filing Easy In 2023?
TaxHawk is fairly easy to use but not the easiest tax software available. It stacks up well when comparing features to other value-priced tax software but falls short of more expensive TurboTax and H&R Block.
TaxHawk’s question-and-answer formatting, bookmarks, and quick navigation make the software intuitive. The software also includes section summaries to help users check whether they’ve made any errors.
The main TaxHawk drawback is a lack of import features. Premium-priced tax software packages typically allow users to upload W-2 and 1099 PDFs, and the software fills in the necessary information.
You may also find options to import CSV, XLS, or XLSX spreadsheets with investment trade data, but you must manually type your information into TaxHawk. In some scenarios, filers spend a lot of extra time hand-keying information in the software.
Given the low price, TaxHawk is surprisingly high quality and easy to use. Thoughtful features like bookmarks, navigation bars, and section summaries make the software better than many middle and low-priced competitors. It has much more to like than dislike.
Q&A Plus Menu Guidance
TaxHawk uses a blend of questions and answers and quick navigation menus to guide users through the tax filing experience. The Q&A portion focuses on the most common questions. Users with more unique circumstances, including rental properties or other business income, can select their circumstances from a menu.
TaxHawk resumes the Q&A style navigation within each section to help users accurately file their returns.
Simple, Low-Cost Pricing
Federal tax filing is free for all users in all supported situations. State filing costs $14.99 per state. You can file for free if you live in a state with no required tax return.
If you live and work across state lines or need to file multiple state returns for any other reason, you’ll likely find big savings compared to the biggest names in tax prep. Users have a few upgrade options, but those upgrades aren’t required and come with a reasonable price.
TaxHawk automatically shows a section summary where users can review the information they’ve entered before moving to another section. A “fat finger” error, such as adding one too many zeros, is easy to catch and correct when you see all the numbers on the same page.
Deluxe Support Add-On
TaxHawk’s Deluxe upgrade enables users to access live chat, including questions from licensed tax professionals, for just $7.99. That’s a massive value.
Deluxe also includes a front-of-the-line priority support option and unlimited amended returns if you make a mistake on your taxes.
Pro Support Add-On
For $29.99, tax filers can add on Pro Support. Users can ask questions and receive personalized tax advice from a CPA or enrolled agents.
Users will work with these tax pros via chat or phone, with screen sharing supported.
Despite the general usability, TaxHawk isn’t perfect and falls short in key areas.
Can't Import Forms
TaxHawk doesn’t allow users to import W-2 or 1099 forms. This means tax filers must hand-key the information. It’s easy to make a mistake while transcribing these forms.
Other leading filing services, including H&R Block, TurboTax, and TaxAct, offer importing tax form PDFs in a few clicks.
While you can't import forms into TaxHawk, you can import prior-year tax returns from some software companies. This helps you compare year-over-year results to spot any major anomalies or changes to your income or tax situation.
No Free State Filing
State filing costs $14.99 for all users. Several companies, including TurboTax, TaxSlayer, and H&R Block, have free state and federal filing for some users. However, this is a decent cost compared to the regular price from TurboTax, H&R Block, and others.
TaxHawk Pricing And Plans
All filers pay the same base rate for TaxHawk software. That base rate is $0 for federal filing and $14.99 per state. The Deluxe and Pro Support levels unlock new levels of support, but the software remains unchanged.
Advice from tax professionals
$14.99 per state
$14.99 per state
$14.99 per state
How Does TaxHawk Compare?
TaxHawk is a value-priced software, and it is ideal for anyone who cannot qualify for free filing elsewhere and has only a small stack of tax forms.
We’ve compared it to two other low-priced leaders, TaxAct and TaxSlayer, to help you pick the best tax software for your unique needs.
TaxHawk is slightly clunkier than TaxSlayer, but it still offers a lot of functionality at very reasonable prices.
Unemployment Income (1099-G)
Student Loan Interest
Import Last Year's Taxes
Snap A Pic of W-2
$14.99 per state
Earned Income Tax Credit
Child Tax Credit
Dependent Care Deductions
Retirement Income (SS, Pension, etc.)
Support From Tax Pros
Xpert Help Upgrade
Small Business Owner (over $5k in expenses)
Free Tier Price
$0 Fed &
$0 Fed &
$0 Fed &
Deluxe Tier Price
$24.95 Fed &
Premium Tier Price
There's technically no Premium tier, but users can add Pro Support for $29.99
Self-Employed Tier Price
N/A (Users can report self-employment income on the Free and Deluxe Tiers)
How Do I Contact TaxHawk Support?
For basic software-related questions, you can send a message (from inside your account) or email to TaxHawk's general customer service team. The company's main customer support email address is firstname.lastname@example.org.
If you pay for Deluxe ($7.99), the messages you send will be prioritized. You'll also get access to the Audit Assist center. Finally, with the Pro Support add-on ($29.99), you'll get live chat and phone support from professional tax preparers.
Is It Safe And Secure?
TaxHawk boasts several major security credentials that prove it meets security standards. The company hasn’t suffered a security breach and protects users by requiring multi-factor authentication and strong passwords.
Users should feel confident when using TaxHawk in 2023. To keep your personal information and tax data safe, using a unique password on every website and following other online security best practices is important.
After all, if your password is compromised on another site and you use the same email address and password combination at TaxHawk, it’s much easier to get into your account.
Is It Worth It?
TaxHawk’s combination of features and pricing makes it a strong contender for anyone’s tax needs. The software has always been available for bargain seekers, but recent upgrades to the navigation and user interface make it better than ever.
However, TaxHawk doesn’t support W-2 and 1099 imports. This makes it a tough choice for users with many forms or active investment trading data to enter.
It’s still recommended for bargain hunters who can’t qualify for free filing and business owners looking for a lower cost filing option.
Many side hustlers, rental property owners, and multi-state filers will see a ton of value in TaxHawk.
Here are some of the most common questions we see about TaxHawk every year.
Can TaxHawk Online help me file my crypto investments?
TaxHawk supports cryptocurrency trades, but users need to hand-key all their information. Users who sold one or two positions may do well with TaxHawk. Those with a dozen or more trades may need to use dedicated cryptocurrency tax software and upload the results to more powerful software like H&R Block or TurboTax to complete their taxes.
Can TaxHawk help me with state filing in multiple states?
Yes, TaxHawk allows users to file taxes in multiple states. Before starting the process, make sure TaxHawk supports both states through its supported forms. State filing costs $14.99 per state.
Is TaxHawk really free?
TaxHawk has a free federal pricing tier. However, you'll have to pay for a state tax return at every price level. Other add-on features are optionally available for an additional fee.
Are TaxHawk, FreeTaxUSA, and 1040Express owned by the same company?
Yes. TaxHawk Inc. owns TaxHawk, FreeTaxUSA, and 1040Express. Each software has a slightly different branding, but the software is more or less the same under the hood. Users can even transfer accounts from one software to the next.
$14.99 per state
Basic Customer Support
Included with Deluxe ($7.99)
Printable Tax Return
Import Tax Return
Yes, from TurboTax, H&R Block, or TaxAct (Free)
With Deluxe ($7.99)
Deduct Charitable Donations
Customer Service Email
Customer Service Phone Number
Ease of Use
Features and Options
Plans and Pricing
TaxHawk is solid bargain tax software that is similar to its sister company FreeTaxUSA with some premium features.
- Free federal filing includes all forms
- Pro Support is very affordable
- Improved navigation for 2023
- Must manually input all information
- Pro Support doesn’t include video chat
- Can’t import tax forms
Eric Rosenberg is a financial writer, speaker, and consultant based in Ventura, California. He holds an undergraduate finance degree from the University of Colorado and an MBA in finance from the University of Denver. After working as a bank manager and then nearly a decade in corporate finance and accounting, Eric left the corporate world for full-time online self-employment.
His work has been featured in online publications including Business Insider, Nerdwallet, Investopedia, The Balance, Huffington Post, and other financial publications. When away from the computer, he enjoys spending time with his wife and three children, traveling the world, and tinkering with technology. Connect with him and learn more at EricRosenberg.com.
Editor: Claire Tak Reviewed by: Eric Rosenberg