A great tax software doesn’t need to serve everyone well. TurboTax shines because it makes filing for complex tax situations a breeze. H&R Block offers an expanded base of truly free filing. TaxSlayer offers low cost filing with the added bonus of being able to get a tax refund advance. TaxHawk allows complex filers to get their filing done inexpensively, and Credit Karma Tax is actually free.
Unfortunately, the crowded tax software marketplace means that decent software services like 1040.com really don’t stand a chance. It’s not as easy to use for complex filers. It’s not as cheap as other services. And at the end of the day, it doesn’t offer any great advantages.
In 2019, 1040.com one again offers users a decent tax filing software, but the software remains more expensive than other options. Unless you’re a filer who qualifies for 1040.com’s truly free state and federal filing, we recommend steering clear of the software in 2019.
Here’s what you need to know about the 1040.com tax software in 2019.
- Improved navigation, but only for easy tax returns
- Not recommended for rental property owners or self employed
- Pricing plans aren't competitive in 2019
1040.com’s navigation starts out promising. It uses a question and answer style to help users navigate to the various parts of the software. Even better, if you used the software in previous years, 1040.com has saved information in the software. That speeds up the time to enter dependents, employers, business information etc.
Unfortunately, the navigation left me wanting. As a rental property owner and someone who contributes to my individual 401k, I struggled to figure out how to properly enter the information. Technically, 1040.com supports these entries, but finding the proper forms was an absolute bear.
1040.com Ease Of Use
1040.com has limited W2 import features, and limited in-software calculations. Combined with the difficult navigation, these cons translated into a low score on ease of use for complex filers, especially those with rental properties. I simply could not find the appropriate depreciation calculators in the software for rental properties.
However, I was pleased with how easy 1040.com made it to enter self-employment expenses (other than retirement contributions), and information about dependents, W-2 forms and more. Plus, 1040.com has free live chat and email support for all users which could have been used to alleviate my headaches related to rental property and retirement contributions.
Basically, 1040.com’s ease of use depends heavily on your use. Because of the difficulty with rental properties and retirement contributions, I found 1040.com to be difficult for complex filers and easy for simple filers.
1040.com Knowledge Articles
The biggest bright spot for 1040.com this year is its knowledge articles. In addition to built in “question marks” that define terms, users can search for additional information in the Help section.
Overall, the knowledge articles proved to be helpful in understanding tax related information.
1040.com Pricing And Plans
1040.com has three pricing tiers. Its first tier is free for filers with no dependents, earning less $100,000 from W-2 jobs, interest income, and scholarship and grant income.
Just note: if you’re a low income earner who managed to stash some money into a retirement account, you’ll have to upgrade to the $19.95 level to claim your credit.
The part of the 1040.com pricing plan that we don't like is the fact that all people earning over $100,000 annually must upgrade to the highest level, even if all their income is earned from W-2 forms.
W-2 earners with less than $100,000 in income and no dependents
People with dependents and investment income
Landlords, self-employed people, total income over $100,000
Who Should Use 1040.com To File Taxes In 2019?
People who earned less than $100,000, have no dependents, and only W-2 and interest income may enjoy using 1040.com. It offers a good user interface, and straightforward navigation. However, H&R Block is probably a better option for people in this category.Unfortunately, everyone else probably won’t find value in 1040.com in 2019. It’s priced too high versus other platforms with similar features. If you’re looking for a robust platform, consider H&R Block or TurboTax. Deal hunters may be better served with FreeTaxUSA or Credit Karma (which is truly free) in 2019.
1040.com doesn’t offer any great advantages compared to other tax filing options. It’s priced a little higher, doesn’t differentiate itself with any specific targets, and while it works well enough, it doesn’t wow.