Figuring out who has your student loans can be a major headache and challenge. Over the life of a student loan, it's not uncommon for it to be transferred several times between servicers. By the time you're actually ready to pay 4 or 5 years after taking out your first student loan, you may not even know where your student loan is located.
And this can be a major problem! For federal student loans, you have a 6 month deferment period before you're required to start making payments. If you're not contacted by your student loan servicer, they most likely don't have your new address. But that doesn't mean they aren't going to charge you interest and fees for student loans you're not paying. That's going to kill your credit score (and you should care)!
As a result, you need to make an effort to track down your student loans after you graduate!
Start Here: The National Student Loan Database
The first thing that you need to do after you graduate is head over to the National Student Loan Database. This is a great resource that is maintained by the US Department of Education that tracks who services your student loans and the balance of your loans. Given how much can change with your student loans while you're in school, this can be really helpful to track everything down.
To access your information, you simply need to provide your name, Social Security number, birthday, and a pin number. It will then show a list of your student loan debt that has been registered with the Department of Education (which includes all federal student loans and some private student loans).
Once you know who your student loan servicer is, you need to contact them, especially if you are nearing the end of your deferment period and haven't received a statement or any other information.
Contact Your Student Loan Servicer
Here is the name, address, and contact info for the Federally approved student loan servicers. If you're loan is at one of these companies, this is the information you need. Also, read our reviews on the ones that we've encountered here at The College Investor.
If you're looking for a student loan debt collector, check out this list: The Complete List Of Student Loan Debt Collectors
Aspire Resources Inc.
PO Box 65970
West Des Moines, IA 50265-0970
P.O. Box 145122
Salt Lake City, UT 84114-5122
P.O. Box 36008
Knoxville, TN 37930-6008
FedLoan Servicing (PHEAA)
P.O. Box 69184
Harrisburg, PA 17106-9184
Don't forget to read my battle with FedLoan Servicing and why I think it's the worst student loan servicing company.
Granite State (GSMR)
PO Box 2097
Concord, NH 03302-2097
Great Lakes Educational Loan Services Inc.
PO Box 7860
Madison, WI 53707-7860
Make sure you read this article: Problems with Great Lakes Loan Servicing
633 Spirit Drive
Chesterfield, MO 63005-1243
P.O. Box 9500
Wilkes-Barre, PA 18773-9500
P.O. Box 82561
Lincoln, NE 68501-2561
Make sure that you check out NelNet Student Loan Servicing Problems.
525 Central Park Drive, Suite 600
Oklahoma City, OK 73105
Note to borrowers that OSLA Servicing doesn't post their contact information online, which makes them very difficult to contact. This is the best information we have.
P.O. Box 9635
Wilkes-Barre, PA 18773-9635
VSAC Federal Loans
Po Box 777
Winooski, VT 05404
Get In Touch
It sounds like it could be confusing, but it doesn’t have to be. You can sign up for these programs for free at StudentLoans.gov. If you want help, we recommend Ameritech Financial, a company I’ve personally vetted. They can help you navigate the student loan terrain and help you systematically apply for the programs offered by the Department of Education. If you’re not sure about doing it yourself, then Ameritech can help you find the repayment solution that’s right for you, and potentially restructure your loans so that you can qualify for programs you may not otherwise have qualified for. You can call them at 1-866-863-3870 or check out their website here.
Have you ever had trouble getting in touch with your student loan servicing company? If so, share your story below!