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Home » Investing » Cryptocurrency » ZenGo Review: Simple And Secure Crypto Wallet

ZenGo Review: Simple And Secure Crypto Wallet

Updated: January 5, 2022 By Robert Farrington

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ZenGo Review

Entering the world of cryptocurrency can be an exciting leap. However, most of us run into some questions surrounding the buying, spending, and holding of our newfound assets.

Unfortunately, it can be difficult to find platforms that provide easy access to your crypto assets while maintaining a secure environment. But ZenGo has recently broken onto the scene to provide a new solution.

The platform promises to provide a way to access your cryptocurrency easily without giving up the security features of more traditional crypto wallets. Let’s take a closer look at this new option on the market. 


ZenGo logo

Quick Summary

  • First keyless crypto wallet
  • Available in 188 countries
  • Mobile-only platform
GET STARTED

ZenGo Details

Product Name

ZenGo

Send/Receive Fees

None

Buy/Sell Fees

1.99% to 5.99%

Platform

iOS and Android

Promotions

$10 worth of free Bitcoin (with referral link and after buying $200 or more of crypto)

Table of Contents
What Is ZenGo?
What Does It Offer?
Are There Any Fees?
How Do I Contact ZenGo?
How Does ZenGo Compare?
How Do I Open An Account?
Is It Safe And Secure?
Is It Worth It?
ZenGo Features

What Is ZenGo?

ZenGo was founded in 2018 by Omer Shlomovits, Ourial Ohayon, and Tal Be’ery. The goal of the co-founders was to create a platform that offered users better access to the crypto economy.

Instead of creating another complex wallet system, ZenGo is designed to create a one-stop-shop for all of your crypto needs. That lead to the creation of the world’s first keyless wallet. 

What Does It Offer?

ZenGo offers a wide range of impressive features that will be helpful to crypto users everywhere. Here are the features that stand out. 

Keyless Crypto Access

If you're familiar with cryptocurrency, you’ll know that keeping up with passwords, private keys, and seed phrases can be chaotic. Many choose to deal with the headache of keeping up with so many details through a custodial wallet, while others choose stay in full control with a non-custodial wallet. See our favorite crypto wallets.

ZenGo has created a keyless crypto wallet to help you avoid choosing between these two imperfect solutions. Instead, you can stay in control of your own funds without the need to keep up with a smattering of passwords.

ZenGo keyless

The use of facial biometrics also helps you to restore your wallet quickly on new devices. If you're worried about security, ZenGo’s guaranteed access should help to put you at ease. There are systems in place to connect you with your crypto, even if ZenGo were to close its doors.

Send And Receive Crypto

Through ZenGo, you can send and receive crypto without any restrictions. You won’t have to worry about minimums, maximums, or extra fees.

To send crypto from your ZenGo wallet, finds the "My Assets" screen and simply tap or swipe an asset (e.g. Dogecoin). Then tap the “Send” button and enter your payee's address. You can send your crypto to another individual's wallet, an exchange, or any other address.

To receive funds, you'll also start by tapping just tap or swiping on an asset. This time you'll click "Receive" and then share your QR code or send your public address to the sender from whom you are requesting the funds.

Buy, Sell, And Trade Crypto

You can purchase crypto using ZenGo and the company will give you $10 off your first purchase. Depending on where you live, you may also be able to sell your assets or trade them with someone who has a different currency that you desire.

Buying crypto with ZenGo is supported in 188 countries, but only 28 countries are currently able to sell assets inside the app. Notably, the U.S. is one of the many countries that currently isn't supported for selling, although the ZenGo team says that this is "coming soon."

Earn Interest On Your Crypto

You have the power to build your savings with ZenGo. ZenGo Savings allows users to earn interest on their crypto through lending (in partnership with Nexo) or staking. As of writing, the following assets are supported for crypto lending:

  • Bitcoin (BTC) - 4% APY
  • Ethereum (ETH) - 4% APY
  • Link (LINK) - Up to 4% APY
  • Dai (DAI) - Up to 8% APY
  • Tether (USDT) - 8% APY
  • TrueUSD (TUSD) - 8% APY
  • USD Coin (USDC) - 8% APY
  • Nexo Token (NEXO) - 7% APY
  • Tezos (XTZ) - Depends on which validator you choose

Right now, only Tezos (XTZ) is supported for staking. You can check the current APRs for the currencies listed above by visiting the "Savings" screen inside the app.

Easily Track Your Investments

You can monitor your investments in real-time without a clunky portfolio tracker. Instead, just open your ZenGo app to see where you stand.

If you spend a lot of time checking the markets and comparing what you have, this feature will be especially useful. 

Are There Any Fees?

As of now, ZenGo is a completely free service to use in terms of sending and receiving. However, you will have to pay to buy and sell crypto on the platform.

You’ll pay 5.99% to buy crypto with a credit card and 1.99% to buy crypto with a bank transfer. Plus, you’ll pay a 1.99% fee to sell crypto through ZenGo in addition to a spread.

Additionally, the company has made plans to charge for premium products in the future.

How Do I Contact ZenGo?

While you won't find a customer service phone number with Zengo, you can reach out via the chat box at any time. Their customer service team is available 24/7.

There are a few other ways to get in touch with ZenGo. You can send an email to help@zengo.com, send a message through their contact form, or reach out over social media on Twitter @ZenGo or Medium @ZenGo.

Overall, ZenGo users seem happy with their experience. On the Google Play store, ZenGo has earned 4 out of 5 stars with over 2,400 reviewers. 

How Does ZenGo Compare?

ZenGo offers a unique crypto wallet experience. As the first keyless option, it truly offers both convenience and security. But if it doesn't support a currency that you need it to, you'll need to look elsewhere. You'll also need to go with a different provider if you're wanting to sell assets inside your crypto wallet. Check out this quick comparison:

Header
ZenGo logo
Coinbase logo (wide), crypto bonus offers
gemini logo wide, crypto bonus offers

Rating

Supported Currencies

20+

500+

30+

Availability

188 Countries

100+ Countries

50+ Countries

Keyless

Trading

Yes, But Not Yet Supported In The U.S.

Cell
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READ THE REVIEW
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How Do I Open An Account?

ZenGo is currently only availabe on mobile. But you can visit its website to find links to its mobile apps or to have a link texted to you.

Once downloaded, you’ll need to verify your email address before moving forward. If you don’t get yours within a few seconds, check your spam folder. My confirmation email went straight to spam.

After you verify your email address, you can import or buy crypto. Plus, you have the option to simply explore the app. When you're ready, you can buy or import crypto at your own pace. From start to finish, it took me less than a minute to open my ZenGo account. 

Is It Safe And Secure?

ZenGo offers a new combination of security and access through their platform. Unlike many exchanges, ZenGo will not have any direct access to your funds.

Instead, only you have the power to initiate a transaction in which the server and device communicate with each other to match up a mathematical code without revealing their individual piece of the puzzle.

Additionally, you’ll have access to ZenGo’s Chill Storage which allows you to regain your funds even if ZenGo closes its doors forever. Overall, the level of security and access provided by ZenGo is very impressive. 

Is It Worth It?

Whether you're interested in dabbling in cryptocurrency or using cryptocurrency on a regular basis, ZenGo offers a worthwhile opportunity. You'll have an unprecedented combination of access and security that's only offered through ZenGo.

But if you don’t think that ZenGo is the right fit for you, consider taking a look at some of our other favorite crypto wallets.

ZenGo Features

Services

Cryptocurrency wallet, savings accounts, and exchange

Supported Currencies

20+

Supported Countries

  • Buying: 188
  • Selling: 28

Send/Receive Fees

None

Buy Fees

  • Bank transfer: 1.99%
  • Credit card: 5.99%

Sell Fees

1.99% + spread

Crypto Savings Accounts

Yes

Minimum Purchase

$100 USD or 100 EUR

Maximum Purchase

  • Level 1: 150 EUR per month
  • Level 2: 20,000 EUR per month
  • Level 3: 50,000 EUR per month

Customer Service Options

Live chat, email, and contact form

Customer Service Email

help@zengo.com

Customer Service Hours

24/7

Web Access

No

Mobile App Availability

iOS and Android

Promotions

$10 worth of free Bitcoin (with referral link and after buying $200 or more of crypto)

ZenGo Review
  • Fees
  • Supported Currencies
  • Supported Countries
  • Platform Availability
  • Customer Service
  • Security
Overall
3.9

Summary

Along with being the first keyless cryptocurrency wallet, ZenGo allows users to buy, sell, and earn interest on cypto assets.

Pros

  • Keyless crypto wallet
  • 24/7 customer service
  • Earn up to 8% APY on your crypto

Cons

  • Fees to buy and sell crypto
  • Can’t sell crypto in many countries
  • Not available on the web/desktop
  • Get Started
Robert Farrington
Robert Farrington

Robert Farrington is America’s Millennial Money Expert® and America’s Student Loan Debt Expert™, and the founder of The College Investor, a personal finance site dedicated to helping millennials escape student loan debt to start investing and building wealth for the future. You can learn more about him on the About Page, or on his personal site RobertFarrington.com.

He regularly writes about investing, student loan debt, and general personal finance topics geared towards anyone wanting to earn more, get out of debt, and start building wealth for the future.

He has been quoted in major publications including the New York Times, Washington Post, Fox, ABC, NBC, and more. He is also a regular contributor to Forbes.

ZenGo Review: Simple And Secure Crypto Wallet
Editorial Disclaimer: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, or other advertiser and have not been reviewed, approved or otherwise endorsed by any of these entities.
Comment Policy: We invite readers to respond with questions or comments. Comments may be held for moderation and are subject to approval. Comments are solely the opinions of their authors'. The responses in the comments below are not provided or commissioned by any advertiser. Responses have not been reviewed, approved or otherwise endorsed by any company. It is not anyone's responsibility to ensure all posts and/or questions are answered.
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