With bond rates falling close to zero, savings account interest rates have followed.
Rates over 1.00% APY used to be common for savings accounts. But those days are long gone. Nowadays, most high-yield savings accounts have interest rates just under 0.50% APY.
With an 1.00% APY on its savings account product, Comenity Direct is one such bank that would now be considered a high-yield option. And if you want even a little more interest, you can open a 1- to 5-year CD to get an APY of 0.65% to 1.10%. In this article, we’ll go into detail on Comenity Direct’s savings and CD products.
- High-yield savings account and CDs
- No fees for keeping money on deposit
- No physical branches or ATMs
Comenity Direct Details
Comenity Direct High Yield Savings
$100 to $1,500
Who Is Comenity Direct?
Comenity Direct is a brand of Comenity Capital Bank which was founded in 1986. It provides retailers with co-branded and private-label business cards. Comenity Direct was started in 2018 and is an online-only operation of the bank. It is based in Springfield, Missouri.
What Does It Offer?
If you're looking for a bank that can provide an all-in-one checking and savings solution, Comenity Direct won't be right for you. It only offers savings products.
However, if you're looking to earn a higher yield on your emergency fund, Comenity could be a great choice. Below, we break down what its savings account and CDs have to offer.
High Yield Savings Account
The current APY on Comenity Direct's high-yield savings account is 1.00% APY. Comenity Direct also says that it constantly monitors the top rates offered across the banking industry.
If other high-yield accounts raise their rates, Comenity Direct says that it will raise theirs as well to make sure you're always getting one of the best yields available. In this way, Comenity is essentially promising to do the work of rate-shopping for you, and on a regular basis.
There is a $100 minimum to open a savings account and the maximum is $10 million. Interest is accrued and compounded daily and paid out monthly.
Certificate of Deposit
If you can leave your money on deposit for at least a year, you’ll get paid a little more for your troubles. There are five different CD terms offered by Comenity Direct. The longer the term, the higher the rate:
- 1-year: 0.65% APY
- 2-year: 0.75% APY
- 3-year: 1.00% APY
- 4-year: 1.05% APY
- 5-year: 1.10% APY
There is a $1,500 minimum deposit to open a CD. Once again, the maximum is $10 million. Interest is accrued and compounded daily and paid out monthly.
At the end of its maturity, each CD will automatically renew. However, you can elect to withdraw all of your funds without penalty within a 10-day grace period.
Are There Any Fees?
Comenity Direct is a great banking option for savers who are looking to avoid fees. It doesn't charge any monthly maintenance fees on its savings or CD products with no minimum balance requirements.
ACH and incoming wire transfers are also free. The only fees that customers could potentially incur are:
- Outgoing wire transfer: $25
- Paper check request: $15
- Paper statement request: $5
How Does Comenity Direct Compare?
If you're only looking for a place to park your savings at a high yield, Comenity could be a great choice. See how they compare to other top savings accounts here.
Up to 0.50%
If you prefer to have both your checking and savings accounts under the same roof, you'll want to look at other top online banks like Axos Bank or Ally Bank. Or you may even want to consider a top credit union such as Consumers Credit Union.
How Do I Open An Account?
You can visit the Comenity Direct website to open an account. The process is handled completely online and Comenity says that you can have your account up and running in minutes.
Is My Money Safe?
Yes, the savings account and CDs are both FDIC-insured. That means they're able to provide $250,000 of federal insurance protection per depositor. Learn how to protect deposits that exceed these limits.
How Do I Contact Comenity Direct?
Customer service is available by phone at 1-833-755-4354 and through secure messaging in your online account. They are available on weekdays from 7 a.m. to 11 p.m. CT and on weekends and most holidays from 9 a.m. to 5 p.m. CT.
You can also mail them at:
PO Box 3900
Springfield MO 65808-3900
Is It Worth It?
In summary, yes, Comenity Direct could well be worth it for its high-yield savings and CD products. Now that top APYs have fallen, Comenity's rates are well within the high-yield range. Plus, it has no monthly service fees and reasonable minimum deposit requirements.
However, Comenity Direct is an online-only banking experience with no cards or ATM access. So if you prefer the convenience of having local branches in your area or you'll need to make cash and/or check transactions, you'll want to choose a different high-yield savings account. Check out our favorites!
Comenity Direct FAQs
Let's answer a few of the most common questions that people ask about Comenity Direct:
How do I withdraw money from my Comenity Direct account?
You'll need to initiate an ACH transfer to another bank account if you want to withdraw your funds. After your account has open for 30 days, you may also have the option to make a wire transfer withdrawal or to request an official check.
Is Comenity Direct legit?
Yes, Comenity Direct is a brand of Comenity Capital Bank which has been issuing credit cards and serving cardholders for over 30 years.
Can I manage my Comenity Direct account from my phone?
Yes, the bank's mobile app is available on the Apple App store and Google Play store.
Does Comenity Direct have any penalty-free CDs?
No, all of their CD products will charge penalties for early withdrawals.
Comenity Direct Features
Savings and CDs
Minimum Balance Requirements
Savings: 1.00% APY
None (online-only bank)
No fee-free ATM network
Customer Service Number
Customer Service Hours
Mon-Fri, 7 am-11 pm (CT)
Sat-Sun, 9 am-5 pm (CT)
Mobile App Availability
iOS and Android
Comenity Direct Review
Fees and Charges
Ease of Use
Tools and Resources
Products and Services
Comenity Direct is an online bank that offers savings account and CD products that offer high yields and low fees.
- Competitive yields
- No monthly service fees
- No minimum balance requirements
- Mobile banking apps available
- $100 or $1,500 minimum deposit required
- No brick-and-mortar branches
- No ATM access
Robert Farrington is America’s Millennial Money Expert® and America’s Student Loan Debt Expert™, and the founder of The College Investor, a personal finance site dedicated to helping millennials escape student loan debt to start investing and building wealth for the future. You can learn more about him on the About Page, or on his personal site RobertFarrington.com.
He regularly writes about investing, student loan debt, and general personal finance topics geared towards anyone wanting to earn more, get out of debt, and start building wealth for the future.
He has been quoted in major publications including the New York Times, Washington Post, Fox, ABC, NBC, and more. He is also a regular contributor to Forbes.