Chase is probably one of the most well known banks in the United States. They have branches almost everywhere, and have a full array of banking products and services, including for both consumers and businesses.
But how good of a bank are they? Should you consider using them?
Let's break it down in our Chase Bank review, and also see how they compare to the best online banks. If you're thinking about Chase for your business, see how they compare to the other best business checking accounts.
- Full-service bank for both consumers and businesses
- Fee bases checking accounts, but fees can be waived
- Some of the biggest bonus offers to sign up
Chase Bank Details
Checking, Savings, CDs, Business Banking
Kids & Teen Checking Accounts
$0 to $35 (Most Can Be Waived)
0.01% to 0.05%
$225 Bonus Offer For New Total Checking Customers
Who Is Chase Bank?
Chase Bank, also known as JPMorgan Chase Bank, is one of the largest banks in the U.S. It has 16,000 ATMs and over 4,800 branches. Chase Bank is also a full-service bank offering a full range of deposit and loan products.
What Do They Offer?
We’re going to look at the deposit products offered by Chase Bank. But they also offer a wide range of products and services, including business accounts.
There are eight different checking accounts, including three accounts for kids and students. See how their checking accounts compare on this list of the best free checking accounts.
Chase Total Checking
There is a $12/month maintenance fee with Chase Total Checking, but it's waived if you're able to meet one of the following requirements:
- $500 or more in monthly direct deposits
- $1,500 minimum account balance
- $5,000 in combined balances between all your qualifying Chase deposit accounts
With the exception of the monthly fee, don't expect to be able to waive many other fees (such as out-of-network ATM fees or check fees) with this account.
Chase Secure Banking
You won't have to worry about overdraft fees with this account since it will simply decline any transactions that would cause you to overdraw your account. The monthly fee on this account is $4.95 and it can't be waived. However, you can order paper checks for free as a Chase Secure Banking customer.
Chase Premier Plus Checking
There is a $25/month fee but it is waived for the following:
- Beginning daily balance of $15,000 total in your Chase accounts
- Linked first mortgage enrolled in automatic payment
The fee is also waived for military members, which makes this account one of our top picks for best military checking accounts.
You get four non-Chase ATM fee waivers per statement period.
Chase First Banking
This is a parent-owned account that can be owned for kids that are between the ages of 6 and 17. It has no monthly fee and allow kids to spend money with a debit card.
But this account is also very limited. Services that are unavailable with this account include:
- Cash or check deposits
- Chase QuickDeposit
- Direct deposit
- Chase overdraft services
- Check writing
- Wire transfers (incoming or outgoing)
- ACH transactions (deposits and withdrawals)
The only way to fund your child's Chase First Banking account is by transferring money from the parent's linked Chase account. While limiting, these restrictions are ultimately in place to protect kids from making big financial mistakes or being advantage of.
Chase High School Checking
Chase High School Checking accounts can be opened for teens ages 13 to 17.
Again, these accounts are co-owned by parents and have no monthly fees. But while Chase First Banking accounts can be opened online, you'll need to visit a branch to open a Chase High School Checking account.
The other main difference between this account and Chase First Banking is that the training wheels are taken off in regards to what your teen can do with this account. It gets the same deposit and withdrawal options that are included on adult accounts.
Chase College Checking
You must be 17 to 24 years old and have proof of student status. There is a $6/month fee waived for up to five years while you're in college. You can also avoid the monthly fee by:
- Making a direct deposit
- Having an average daily balance of $5,000
Note that if you're 17 years old, you'll need to visit a branch to open a Chase College Checking account.
Chase Sapphire Checking
There is a $25/month fee but it is waived if you have $75,000 total in your Chase accounts. There are no ATM fees worldwide.
Chase Private Client Checking
This account has a $35 monthly fee. To have it waived, you'll need to have an average daily balance of $150,000 or link a Chase Platinum Business Checking account.
Again, this account has no ATM fees worldwide. Additional perks include the ability to work with a dedicated Private Client Banker and discounted rates on Chase mortgages and auto loans.
Chase savings accounts earn very low interest and can incur fees if certain criteria are not met. Each savings account allows six withdrawals per statement. After that, there is a $5 Savings Withdrawal Limit Fee for each withdrawal.
Chase has never made our list of the best savings accounts. But you can see which banks do here: Best Savings Accounts.
You can earn up to $150 by opening a Chase Savings℠ account. There is a $5/month fee but it is waived if you have a $300 beginning daily balance, do one $25 transfer from a Chase checking account, or link with certain Chase accounts. The APY is a dismal 0.01%
Chase Premier Savings
There is a $25/month fee but it is waived if you have a $15,000 beginning daily balance, do one $25 transfer from a Chase checking account, or link with certain Chase accounts. You'll earn 0.01% with a standard account or 0.02% with a linked Chase Premier Plus Checking℠ or Chase Sapphire℠ Checking account.
Even Chase CDs pay low interest compared to many other banks. Yields go up as CD terms and the CD balances increase. Starting with a 1-month CD, the yield is 0.02% and maxes out at just 0.05% for a 120-month CD with a $10,000+ balance and a linked account that can get you a "relationship rate."
See where you can find the best bank CD rates here.
Chase is a strong player in the business banking space. Their Business Complete Banking is consistently rated as a best business checking account.
Chase is one of the largest brick and mortar banks in the United States. And, as a result, if you're looking for a local business bank, chances are Chase will be nearby. Also, if your business does a lot of cash transactions, it can be helpful to have a business bank with a branch (versus the fully-mobile solutions that are becoming more popular).
Finally, Chase is a top originator of small business loans and lines of credit - so if your small business might need access to these tools, Chase offers them.
Like most banks, Chase offers online and mobile banking. You can do a lot of banking through the Chase mobile app.
It includes check deposits, the ability to pay your credit card, the ability to send money through Zelle, the ability to set up account alerts, the ability to find branches and ATMs, plus a lot more. The J.P. Morgan Self-Directed Investing service is also housed inside the app.
On the Apple App Store, the app has a 4.8/5 rating out of 1.7 million ratings.
Are There Any Fees?
Yes. Being a full-service bank, you're likely to encounter more fees and lower yields than an online-only bank. In addition to the minimum balance and ATM fees mentioned above, there are also the following:
- $34 for insufficient funds or overdrafts (Note that if your account if overdrawn by $50 or less at the end of the day, you will not be charged a fee. There are also no overdraft fees for charges that are $5 or less)
- $30 per stop payment request
- $12 for each deposited item or cash check returned
- $5 for express replacement of a debit or ATM card
- 3% of withdrawal amount for non-ATM cash
- 3% of withdrawal amount for foreign exchange rate adjustment
Unless you have an account that waives the fee for using non-Chase ATMs, you'll be charged $2.50 per transaction. You can read more about Chase Bank's fees here.
How Does Chase Bank Compare?
Chase Bank's defining features are its branch network and its accounts for kids and teens. But if you're looking for the highest yield or want avoid fees, you'll probably want to choose an online bank instead. Here's a quick look at how Chase compares:
$0 to $35
16,000+ Free ATMs
60,000+ Free ATMs
Accounts For Kids/Teens
How Do I Open An Account?
You can open an account online or at a branch. You’ll need the following information:
- Social Security number
- Driver’s license or state-issued ID
- Contact information
If you're opening an account for a minor, you'll need their information as well. Note that you'll need to visit a branch to open a Chase High School Checking account or a Chase College Checking account for a 17-year-old.
Is My Money Safe?
Yes. Chase deposit accounts are FDIC-insured up to $250,000 per depositor. Chase also uses bank-grade encryption.
How Do I Contact Chase Bank?
There are multiple ways to get support from Chase Bank. These options include:
- Visiting one of its 4,800+ branches in person
- Calling 1-800-935-9935 to speak with someone over the phone
- Exploring the company's many how-to videos here
- Using the Chase Digital Assistant inside the bank's mobile app to get quick answers
Like most large national banks, Chase Bank's customer service reviews online are far from adoring. Currently, Chase has a dismal 1.3/5 rating on Trustpilot. But your experience could be more positive, especially if the bankers and tellers at your local branch are happy and helpful.
Is It Worth It?
But if you need a full-service bank where you can do all of your banking, want access to branches, and have ATM locations all over the U.S., Chase is a great choice. With so many accounts at Chase, it should have something for every adult and child in your family..
Chase Bank FAQs
Let's answer a few common questions that people ask about Chase Bank:
Is Chase Bank available nationwide?
Yes, in August 2021, Chase became the first bank to have branches in all 48 states of the contiguous United States.
Does Chase Bank have Zelle?
Yes, Chase customers can send or receive money in moments and for free by accessing Zelle from right inside the Chase mobile app or on Chase.com.
Will Chase Bank exchange foreign currencies?
It's unclear if Chase offers exchange services to its personal banking customers. However, foreign exchange is included as one of its commercial banking solutions. It supports over 120 currencies and 250+ currency pairs.
Does Chase Bank have any bonus offers?
Yes, right now you can earn a $225 bonus if you open a new Total Checking account with a coupon code and set up direct deposit within 90 days.
Chase Bank Features
0.01% to 0.05%
Foreign Transaction Fee
Yes, 4,800+ branches available nationwide
Mobile Check Deposits
Early Direct Deposit
16,000 in-network Chase ATMs
General Customer Service Number
Online and Mobile Banking Technical Support
1-877-242-7372 (available 24/7)
Mobile App Availability
iOS and Android
$225 bonus for new Total Checking customers that set up direct deposit within 90 days of account opening
Chase Bank Review
Fees and Charges
Ease of Use
Tools and Resources
Products and Services
Chase is a full-service, nationwide bank that offers solid options for personal checking, savings, and business banking. They have physical branches across the United States, which makes them a popular choice if you value in-branch banking.
- Multiple accounts for kids and teens
- Great business checking and loan products
- Nationwide branch network
- Lower APY than most online banks
- Most products have monthly fees (although most can be easily waived)
Robert Farrington is America’s Millennial Money Expert® and America’s Student Loan Debt Expert™, and the founder of The College Investor, a personal finance site dedicated to helping millennials escape student loan debt to start investing and building wealth for the future. You can learn more about him on the About Page, or on his personal site RobertFarrington.com.
He regularly writes about investing, student loan debt, and general personal finance topics geared towards anyone wanting to earn more, get out of debt, and start building wealth for the future.
He has been quoted in major publications including the New York Times, Washington Post, Fox, ABC, NBC, and more. He is also a regular contributor to Forbes.