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Home » Banking » Bank Reviews » HSBC Bank Review

HSBC Bank Review

Updated: March 22, 2023 By Robert Farrington

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HSBC online banking review

HSBC is one of the largest international banks, and it has a growing presence within the United States. They are mainly an online bank - and they offer some of the best yields you'll find on savings products. Plus, they also typically offer great bonuses for signing up for their accounts.

They are still a full-service bank, with a range of products. However, unlike other banks, they do lack branches in the U.S., and they don't have a huge ATM network.

Despite these set backs, should you consider HSBC? Here's what you need to know in our HSBC Online Banking Review. Also, see how they compare to the other best online banks. 

Editor's Note: In May 2021, HSBC Bank announced that it will be exiting the domestic mass market retail banking business. Citizens Bank has agreed to purchase HSBC's East Coast mass market accounts while Cathay Bank will be buying its West Coast accounts. HSBC will continue to offer and service its Premier Checking and Premier Savings accounts, but all other deposit account customers will be transferred to new financial institutions in the near future.


HSBC Logo

Quick Summary

  • Full service online bank with a tilt towards international customers
  • HSBC Direct Savings has one of the top yielding APY
  • Top notch bonus offers for different accounts
OPEN AN ACCOUNT

HSBC Online Bank Details

Product Name

HSBC Premier Checking And Savings

Min Deposit 

$0

APY

Up to 0.40% 

Monthly Fees

$50/mo (Can Be waived)

Promotions

$500 Bonus Offer On Premier Checking

Table of Contents
Who Is HSBC?
What Do They Offer?
Are There Any Fees?
How Does HSBC Compare?
How Do I Open An Account?
Is My Money Safe?
How Do I Contact HSBC?
Is It Worth It?
HSBC Bank FAQs
HSBC Bank Features

Who Is HSBC?

HSBC is an international bank with branches throughout the world. It is one of the largest banking and financial services organizations with a network covering 64 countries and territories. HSBC was founded in Hong Kong on March 6, 1865.

HSBC strongly emphasizes its international banking options for affluent customers. In fact, in May 2021 it announced that it would be focusing fully on these accounts and had agreed to sell its domestic mass market banking accounts to Citizens Bank and Cathay Bank.

What Do They Offer?

HSBC is a full-service bank offering personal and business financial products. Its products include checking, savings, mortgages, loans, credit cards, CDs, insurance, and retirement. In this article, we’ll look at personal deposit products.

Except for its Direct Savings account, HSBC products aren’t anything to write home about. However, if you are looking for a full-service, international bank, HSBC is a top choice.

Premier Checking And Premier Relationship Savings

After HSBC's domestic mass market retail customers have been transitioned to their new financial institutions, the only checking account it will offer is the HSBC Premier Checking.

There is a $75,000 minimum to waive the maintenance fee. It can also be removed with direct deposits of $10,000/month, or a $500,000 HSBC mortgage loan. Otherwise, the account incurs a $50/month fee.

This is a great account for international banking. There are unlimited out-of-network ATM reimbursements, including at many international ATMs, and there are no foreign transaction fees.

HSBC Bank Premier Checking Features

Note that HSBC is currently offering a welcome bonus of $500 for new Premier Checking account customers. Learn the details about the bonus offer.

Another benefit of having a Premier Checking account is that it gives you the right to open a Premier Relationship Savings account. The standard APY for this account is 0.05%. But the "Relationship APY" is 0.40%.

One of the easiest ways to qualify for the higher APY is to spend $500 on your debit card per month. But you'll also earn the higher rate if you receive $5,000 in direct deposits, or have a $500,000 mortgage. Meeting any of these last three requirements will also cause your Premier Checking monthly fee to be waived so that's a big win-win!

Get started by opening a Premier Checking Account here >>

Mass Market Checking Accounts

There are four mass market retail checking accounts to choose from on HSBC right now. For now, you can still open these accounts, but they will eventually be moved to Citizens Bank or Cathay Bank.

  • Advance: You must maintain $5,000 in combined U.S. Dollar personal deposit accounts and investment balances OR a monthly recurring direct deposit from a third party to an HSBC Advance checking account OR an HSBC U.S. residential mortgage loan. Otherwise, the account incurs a $25/month fee. Four out-of-network ATM reimbursements are available in the U.S., except for New York.
  • Choice Checking: There is no minimum with direct deposit or a requirement of $1,500 in other accounts. Otherwise, the account incurs a $15/month fee.
  • Basic Banking: There is no minimum. The account will incur $1/month fee regardless of balance. The first eight checks are free, then after that they cost $0.35/check.

Mass Market Savings Accounts

Listed on the HSBC.com website are three mass market savings accounts. Their APYs range from 0.01% to 0.15%. Those rates aren’t enough to incentivize anyone to sign up, given the rates at 0.50% APY or above at many of the top online banks. Plus, these accounts will be moved to new banks in the near future

HSBC Direct

What you don’t see on the above site are two additional products. One is a $0/month fee checking account and the other is a 4.00% APY savings account. You’ll have to go to a completely different site to see both of them. There is no link from the hsbc.com website.

Why HSBC chooses to hide these products is a mystery. Below are the details on both products, which you can find at https://www.hsbcdirect.com. Note that as with the other mass market retail accounts covered above, HSBC has agreed on terms to sell these "Direct" accounts to new banks.

Direct Checking: There is no monthly fee and there are no fees when using HSBC ATMs within the U.S. It requires $1 to open. One drawback of this account is that you can’t write paper checks.

Direct Savings: This has a 4.00% APY. It requires $1 to open. 

HSBC Direct products are online-only. Buy you can reach support 24/7 by live chat.

There is a mobile app available as well, which allows for mobile check deposits. HSBC has some branches on the east coast and west coast of the U.S. What this means for most Americans is that accessing a local branch or in-network ATM will be impractical.

Are There Any Fees?

There are maintenance fees on all non-Direct financial products. For Premier Checking and Premier Relationship savings, this monthly fee is $50. However, you avoid these fees by meeting minimum balance or activity requirements.

Other than the maintenance fees, you're unlikely to face any additional charges as a Premier HSBC customer. It doesn't charge overdraft or NSF fees. Wire transfers (both domestic and international) and ATM withdrawals are generally free as well and there are no foreign transaction keys. 

How Does HSBC Compare?

The monthly maintenance fees (and minimum balance requirements to waive them) with the HSBC Premier Checking account are much higher than you'll pay with virtually any of our top online banks. 

However, the international benefits that Premier Checking offers, such as access to a worldwide ATM network and no foreign transaction fees, are nice. And the Relationship APY that HSBC offers on its Premier Savings account is solid if you meet the requirements to receive it.

The bottom line is that HSBC is one of the best international banking options available today. But if you only need domestic banking support, you have better options. Here's a quick look at how HSBC Bank compares:

Header
HSBC Comparison
HSBC Comparison: Chime
HSBC Comparison: Ally

Rating

Top APY

4.00%

2.00%

3.75%

Monthly Fees

$50 (can be waived)

$0

$0

Min Deposit

$0

$0

$0

Branch Access

Yes, in 64 countries

No

No

Foreign Transaction Fee

No

No

Yes, up to 1%

FDIC Insured

Cell
OPEN ACCOUNT
READ THE REVIEW
READ THE REVIEW

How Do I Open An Account?

To open a regular HSBC checking, savings, or CD product, visit the HSBC website and select the product you want to open. To open an HSBC Direct Checking or Savings account, visit https://www.hsbcdirect.com.

To open an account, you must be 18 years old, have a Social Security number, and valid U.S. ID. You’ll need to have a U.S. residential address for the past three years as well.

Is My Money Safe?

Yes — for U.S. deposit account holders, funds are backed by the FDIC. HSBC also uses bank-grade encryption on its website.

How Do I Contact HSBC?

HSBC has a physical presence in 64 difference countries. However, if you live in the United States, you may have a hard time finding a local branch near you. After the bank completes its impending exit of 90 U.S. branches, it will only have 58 remaining.

Of course, that's still 58 more branches than online-only banks offer. And HSBC does offer 24/7 phone support for Premier customers at 888-662-4722 in addition to a variety of live chat options. Finally, you can Tweet HSBC's customer care team @HSBC_US from 7 AM - 7 PM (ET) Monday-Friday and 8:30 AM - 5 PM (ET) on Saturday.

Is It Worth It?

If you're looking for a full-service bank within the U.S., HSBC probably isn't going to be your top choice. The lack of branches and in-network ATMs across the country is a big disadvantage compared to other major U.S. banks. The high balance requirements to avoid monthly fees also aren't competitive. However, if you need an international, full-service bank, HSBC has a strong standing throughout the world.

HSBC Bank FAQs

Let's answer a few of the questions that people often ask about HSBC Bank:

Is HSBC leaving the U.S.?

Not completely, but it is shuttering its mass market retail banking operations. After its exit, HSBC will focus on meeting the international banking and wealth management needs of higher net worth clients.

Are HSBC bank accounts still open to anyone?

For now, yes. But eventually all non-premier checking, savings, or credit card account will be moved to new financial institutions.

What does HSBC stand for?

The letters in HSBC's acronym stands for Hongkong and Shanghai Banking Corporation Limited.

Does HSBC have any bonus offers?

Yes, through February 15, 2023, new Premier Checking customers who complete qualifying activities will receive a welcome bonus of $500. 

HSBC Bank Features

Account Types

  • Premier Checking
  • Premier Relationship Savings

Minimum Deposit

$0

APY

Up to 0.40%

Maintenance Fee

$50 (for Premier Checking)

Requirements To Waive Monthly Fee

Premier Checking: $50


  • $75,000 minimum balance
  • $5,000 in direct deposits
  • $500,000 HSBC mortgage loan
  • Hold HSBC Jade customer status

Premier Savings: $50


  • $500 in debit card transactions
  • $5,000 in direct deposits
  • $500,000 HSBC mortgage loan
  • Hold HSBC Jade customer status

Remote Check Deposits

Yes

Foreign Transaction Fee

No

Branches

Currently 148 but will soon be 58

ATM Availability

Fee-free withdrawals and deposits at in-network ATMs listed here.

Customer Service Number

888-662-4722

Customer Service Hours

24/7 availability

Mobile App Availability

iOS and Android

Bill Pay

Yes

FDIC Certificate

57890

Promotions

$500 bonus offer on Premier Checking

HSBC Online Banking Review
  • Interest Rates
  • Fees and Charges
  • Customer Service
  • Ease of Use
  • Tools and Resources
  • Products and Services
Overall
4

Summary

HSBC is a full-service bank that has a huge international presence.

Pros

  • Solid Premier Relationship Savings APY
  • Great bonus offer for Premier Checking
  • Robust international banking services
  • No foreign transaction fees

Cons

  • Not known for strong customer service
  • HSBC will soon be shutting down its U.S. mass market retail banking business
  • Open an Account
Robert Farrington
Robert Farrington

Robert Farrington is America’s Millennial Money Expert® and America’s Student Loan Debt Expert™, and the founder of The College Investor, a personal finance site dedicated to helping millennials escape student loan debt to start investing and building wealth for the future. You can learn more about him on the About Page, or on his personal site RobertFarrington.com.

He regularly writes about investing, student loan debt, and general personal finance topics geared towards anyone wanting to earn more, get out of debt, and start building wealth for the future.

He has been quoted in major publications including the New York Times, Washington Post, Fox, ABC, NBC, and more. He is also a regular contributor to Forbes.

Editor: Clint Proctor

Editorial Disclaimer: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, or other advertiser and have not been reviewed, approved or otherwise endorsed by any of these entities.
Comment Policy: We invite readers to respond with questions or comments. Comments may be held for moderation and are subject to approval. Comments are solely the opinions of their authors'. The responses in the comments below are not provided or commissioned by any advertiser. Responses have not been reviewed, approved or otherwise endorsed by any company. It is not anyone's responsibility to ensure all posts and/or questions are answered.
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