1040Now is a tax software service that seems stuck in the year 1997. It has accurate calculators, and it supports all the major forms, but it was visually cluttered, and I found that it didn’t provide checks to ensure all your information was accurate.
You read that correctly - this is tax software that doesn't have error-checking built in. I personally believe that the IRS should revoke this company's eFile license, but I'm not the government, I can only share my thoughts.
Although the knowledge articles are a redeeming factor, this is one software I can’t recommend to anyone in 2018. To see why, keep reading.
- Poor Navigation and Ease Of Use
- Lack Of Error Checking Is Dangerous
- High Prices Compared To Others In The Market
1040Now automatically prompts users through a guided navigation process (which I’ll explain in a minute), or users can guide themselves through the process by using the buttons on the top of the software.
From that point, users can select Next Step and continue walking through forms. If you know the names of the forms, this isn’t actually a horrible way to structure a tax software. However, most people don’t know the difference between Schedule C and Schedule E, and it’s pretty easy to get confused.
1040Now Ease Of Use
1040Now has no import options, scrunchy text, and a confusing layout. However, the dumpster fire really starts when you realize that 1040Now doesn’t catch mistakes for users.
For example, I skipped entering my self-employment income, but I added my SEP contributions in the deductions section. This should not be possible. You must have self-employment or business income to make SEP contributions. 1040Now allowed me to do this, and didn’t correct it later on.
1040Now does have summary sections which I suppose should provide some checks against error, but in my opinion, the software should have those checks in place too. You shouldn't be able to fill out a form or section that you're not qualified for - or at least it should flag some type of error message.
Another problem with the software system was the lack of visibility. I could never find my total income, how different forms I filled out changed my return, and what my rental property depreciation was.
Honestly, it’s just a frustrating software package to use.
1040Now Knowledge Articles
The one bright spot for 1040Now is it’s knowledge articles. Every single form seemed to have a link to a helpful and easy to understand knowledge article. The software also had links out to IRS articles from time to time.
I was actually impressed by the 1040Now knowledge base. In addition to the knowledge base, users can email 1040Now for technical support. However, calls require a payment.
1040Now Plans And Pricing
1040Now charges $14.95 for 1040EZ forms and $19.95 for other 1040 forms. State forms cost $17.95 per state.
These prices include online support (via email), but no phone support.
Who Should Use 1040Now In 2018?
I do not recommend using 1040Now in 2018.
It’s tough to use, difficult to gauge if you’re doing things correctly, and the software doesn’t necessarily catch mistakes.
In our 1040Now review, we look at how this outdated online tax software misses the mark completely for user, and why we don't recommend anyone use it to file their taxes.