1040.com Tax Software Review 2023

1040.com - Is It Free?

Unlike some competitors, there’s no free version of 1040.com. All users pay the exact same $25 fee for all tax-filing needs. The $25 cost includes your federal taxes and as many states as you need.

The two add-ons are for services provided by third-party partners. An additional $24.95 cost allows you to pay your $25 fee with your refund, which is absolutely not worth the cost as it doubles what you pay with no additional benefits. You can also pay $29.95 for audit support should the IRS come back with questions.

What's New In 2023?

In 2023, 1040.com continues to provide a similar look and feel to previous years. If you’ve done taxes online before, you’ll find the layout and interface familiar and easy to navigate.

For this year, the company made tweaks to keep up with IRS changes and made minor updates throughout. 1040.com calls its tax filing experience a “Walkthrough” where you either answer questions or pick which forms you want to enter.

Does 1040.com Make Tax Filing Easy In 2023?

1040.com uses a “hybrid” navigation model. Users can decide whether to allow 1040.com to ask questions about their taxes using a left-hand navigation bar. Users can choose the section to work on.

The interview-style navigation can be a bit onerous. One standout feature from mid-tier and low-cost competitors is the option to import your W-2 data if your employer is supported. All you have to do is enter your employer ID, and 1040.com will find and import your data if your employer participates.

The software offers a decent experience for people who don’t have investments or for those who are dealing with self-employed business expenses. Filers who want to deduct depreciation for their rental properties must add a depreciation worksheet. This process can be confusing and unintuitive.

To summarize, the software works well for people who have simple tax filing situations. If you’re an investor or a small-business owner with more than a simple side hustle, it could be worth paying more elsewhere.

1040.com Features

1040.com does the job of helping you file your taxes just fine, but it’s not the fastest or most intuitive experience. Here are some standout pros and cons to consider.

Flat Price For Federal And State Tax Filing

1040.com charges one price for federal tax filing and state filing. The $25 price tag allows filers to file in multiple states and includes all supported tax situations. When you're ready to checkout, there are no tiers or upgrades to deal with. One price fits all.

Guided Navigation or Choose Your Own Adventure

The 1040.com software offers a guided navigation option to help filers work through their returns. Users who opt to use the question-and-answer interface can find most of what they need during a single pass through the software.

The drawback to this is that the guided navigation only covers simple filing situations. Users with more complex incomes (such as investments, real estate, self-employment) must select their income type from the menu before receiving guidance from the software.

If you don’t want to use the navigation, you can jump between sections and forms when you want to enter something specific.

Audit Support

This year, 1040.com users can pay for added audit support from ProtectionPlus, a 1040.com partner. The upgrade costs $29.95, more than the base $25 software cost and comes with a high price compared to other mid-tier priced software. By comparison, you can add audit support for $7.99 with TaxHawk and FreeTaxUSA.

1040.com Drawbacks

These are a few areas where 1040.com left us underwhelmed in 2023.

Limited Import Options

1040.com supports W-2 imports when you work with a participating employer, which is great. But it doesn’t allow users to import 1099 forms or spreadsheets. Users must manually copy information from their tax forms to complete tax filing. For people with stock or crypto trades, this can add a lot of cumbersome overhead to tax filing.

Hard To Use For Non-W2 Income Sources

Entering rental information and capital gains from investments is arduous. Users must know what they’re doing to complete filing if they have complex tax filing needs. It’s also fairly difficult if you need to depreciate an expense for your business.

No Section Summaries

1040.com doesn’t have section summaries displaying income, deductions, and other key details. This can make it difficult to determine whether you entered the information correctly and leaves you doing a lot of hunting if you suspect an error. 1040.com keeps a rolling summary of the refund that you’re due, but this is insufficient for searching into the details.

1040.com Pricing And Plans

1040.com uses a simplified pricing plan. All users pay $25. It's worth noting that the $25 price tag even applies to users who need to file multiple state returns.

This puts the software solidly in the middle-tier pricing category for tax software. It could make sense for some filers, including those who may "unexpectedly" get bumped into higher pricing tiers elsewhere. For example, those with tuition expenses, child care deductions, gambling winnings, health savings accounts (HSA), and other simple forms could save money using 1040.com.

Plus, the fact that your flat $25 includes unlimited states can be very compelling. With many free tax software companies, you still have to pay for state filing, which often exceeds $25 each.

Check out 1040.com here >>

How Does 1040.com Compare?

1040.com's pricing falls on the lower side of the pricing spectrum. We’ve compared it to other bargain software including Cash App Taxes (free) and TaxHawk.

We generally prefer the competitor’s user experience to 1040.com. However, multi-state filers may appreciate that 1040.com includes unlimited state returns in the base price.

How Do I Contact 1040.com?

You won't find a phone number published anywhere on 1040.com. If you want to get in touch with a live support representative, create an account to access the company's chat support. Or you can submit general questions using the email contact form here.

Is It Safe And Secure?

1040.com employs a strong privacy policy and uses industry-standard encryption and multi-factor authentication to keep user information safe and secure. These precautions are standard for all tax-filing companies.

Users can feel confident that 1040.com is as safe to use as most other tax software. Of course, using a strong, unique password and following other cybersecurity best practices is important to ensure the bad guys don’t get into your data.

Is It Worth It?

1040.com offers a fairly good user interface for people with straightforward filing situations. If you moved in the last year and you need to file taxes in multiple states, work across state lines, or earn income in multiple states for any other reason, it could be a good choice for you.

However, we don’t recommend 1040.com as a top choice for the typical tax filer. The software is too cumbersome to use for a $25 price point. Cash App Taxes and TaxHawk offer superior user experiences at lower price points.

1040.com FAQs

Here are the answers to a few of the most common questions that people ask about 1040.com:

Can 1040.com help me file my crypto investments?

Entering crypto trades into 1040.com is possible, but cumbersome. Users need to manually enter each transaction into the 1099-B/8949 form section. If you had a lot of trades, that could take hours.

Can 1040.com help me with state filing in multiple states?

Yes, this is one of the best reasons to pick 1040.com. The $25 price includes federal and unlimited state returns.

Does 1040.com offer refund advance loans?

In 2023, 1040.com does not offer refund advance loans. You’re able to pay for your 1040.com costs with your refund for an extra $24.95, but we don’t suggest this.

1040.com Features