Have you filed your income taxes yet? If not, I have another new online tax prep provider to tell you about called E-File.
I was a little iffy about E-File when I first checked them out. I hadn’t previously heard of them and wasn’t sure what to expect.
In the name of an honest review I decided to give them a try. Here’s my E-File 2014 review.
The prices of E-File come in a little higher than their competitors due to their state filing charge, which is $19 (look at our pricing comparison of tax software for more). In addition, you also have to be sure to use the coupon code SAVE24 in order to get the prices they have listed on their site.
Their pricing structure is as follows:
- Federal Free – $19 for the cost of state (Basic taxes, no dependents, can file single or jointly.)
- Deluxe Plus – $18.99 + $19 to file state (Can claim dependents, retirement income, mortgage interest, etc.)
- Premium Plus – $34.99 + $19 (Access to all credits and deductions. Can be used for business and personal taxes.)
Please remember, if you decide to use their services you will need to use coupon code SAVE24 to get these prices.
The Pros of E-File
Although my first impression of E-File wasn’t fantastic (see below), I did find their program to be really easy to use. Their website states that it takes less than 15 minutes to do a 1040EZ, so I tested it out. It took me about 11 minutes.
Another thing stated on their website is that you get your federal refunds fast! In two days, to be exact.
My first thought was that this was going to cost $50. So, I got out my boyfriend’s W-2 and filed his taxes through E-File. I wasn’t charged anything for the direct deposit. Now we’ll see in two days whether the refund is in his bank account or not!
For him, filing was completely free since he had a 1040EZ and I chose not to electronically file the state. (I’ll just print out and the form and send it in. Total cost: $0)
Filing taxes through E-File was just what they said – quick and easy. And unlike some of the other tax prep providers, I felt like they weren’t misleading about their claims. There weren’t advertisements and upsells plastered all over either, which is kind of nice.
The Cons of E-File
Right of the bat, one of the things I really didn’t like about this company is that there’s nothing about them on their website. I had never previously heard of them. I wanted to be able to click an “About Us” page and learn when they were founded, why they were in business, and what their company stood for. There was nothing. Nada.
I feel like I shouldn’t have to do a Google search to learn about this company. They need to prove to me that they’re legit from the get go.
Another con of E-File is their lack of features. I personally never do a tax return without first running the numbers through a tax calculator. E-File has no tax calculator, they don’t have an FAQ page, and the only tax resources they do provide are hidden at the bottom of their website.
Honestly, I was a little hesitant to give them my personal information.
They could be an amazing company, but the way they have their website set up sure doesn’t make it seem like that.
Should You Trust a Less Known Online Tax Prep Provider?
It can feel kind of scary to prepare important financials like income taxes with a place that you’ve never heard of before. I get it.
I, however, always try to support small businesses and lesser known companies IF I feel like they have a good product. Everyone starts somewhere, right?
I had no problems with the tax filing process. It was quick and easy. I just wish they’d make their website a little more welcoming.
At the end of the day, you have to do what feels comfortable to you. If you feel like handing over your personal information to a new-ish company is a bad idea, then don’t do it. If you’re all for supporting small businesses and new companies then give them a try! Check out E-File 2014 here.
Have you used E-File?