As you may of read in my previous post about why FedLoan Servicing is the Worst Student Loan Servicer, I have a big beef with this company. To add insult to injury, I was trying to update my accounts at Mint.com, and FedLoan is unable to be added as an account. I was able to add my Sallie Mae student loan just fine, but not FedLoan.
This company continues to live up to its reputation as the worst student loan servicer. Its time to invest some of the profits you are making off our student loans in to technology that will allow you to function as a responsible company! And maybe at the same time, you will learn how to actually process account payments accurately, and train your staff as well.
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Thanks for following along!